Learn about the various coping techniques and pain management options to support you in labour.If you are not a Canadian resident and do not have insurance coverage, click here for information

Welcome to Grand River Hospital's Childbirth Program - also known as the Majorie Carroll Childbirth Centre, in recognition of Marjorie's significant contribution to hospital fundraising as the chair of campaign KW.

We are the largest community hospital-based obstetrical program in Waterloo Region and deliver approximately 4,200 babies each year - about 80 babies a week - through the support of skilled and dedicated staff including obstetricians, nurses, midwives, anesthetists, lactation consultants, social workers and many others.

Arrival: The childbirth unit is located at the hospital’s KW Campus, 835 King Street West, in Kitchener on the fourth floor of the hospital, primarily in the D Wing.The main entrance is at 835 King Street West. It has a revolving door. Patients and visitors are welcome to use this entrance. It is open from 6 a.m. to 11 p.m. every day. After 11 p.m. labour and delivery patients must enter through the emergency department.

Our model of care

At Grand River Hospital (GRH), we view childbirth as a natural process and a normal life event. Our emphasis is on providing excellent patient and family-centred care. Our goal is for you to have a safe and satisfying experience. We aim to have you return home with your family as soon after delivery as it is safe for you and your baby.

We offer a single room labour-deliver-recover-postpartum (LDRP) model of care (4th floor D-wing) where it is possible to spend your entire birthing stay in our specially equipped rooms. Our separate postpartum unit (4A) provides postpartum care for women who have Caesarean birth or require a longer hospital stay. We perform Caesarean births, if indicated, in our obstetrical operating suites. We have obstetricians, midwives, and family doctors who deliver babies at GRH.

GRH is a Level IIB facility, which means we deliver babies 32 weeks gestation or greater for patients with low to moderate risk pregnancies. We have a fully equipped Neonatal Intensive Care Unit (NICU) with specialized pediatrician support. For high risk pregnancies, we work closely with Hamilton Health Sciences Centre as a referral partner for mothers or babies who require higher-risk care. Well-babies 32 weeks gestation or greater are cared for at GRH.

We have a dedicated interdisciplinary team at GRH that extends beyond our doctors, midwives, and nursing staff. We are here to deliver excellent care to you and your family.

We hope that this information is helpful and that your stay is as comfortable as possible. Should you have any questions, we invite you to email us. This link will open up an email that you can populate to send to our childbirth program at info@grhosp.on.ca

For information about physician fees, please see the following physician information package.

Additional resources

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Map of Childbirth Unit

Getting Here

Childbirth is located at the KW Campus, 835 King Street West, Kitchener, on the 4th floor. Birthing and postpartum are located on the 4D wing and longer stay postpartum is located on 4A.

To get to the unit, take the ABC elevator to arrive at the 4A unit or take the D elevators to arrive easily at the 4D childbirth wing. The D elevators are located just down the hall from the hospital gift shop on the main floor. You can also walk up a flight of stairs nearest to the D elevators to arrive quickly to the 4th floor.

Signs on walls and hanging from ceilings will help you find your way. GRH staff, doctors, and midwives are always happy to help you find your way. During the day, GRH volunteers are available to help too. Volunteers wear turquoise vest to help you find them.

Directions to KW Campus Parking at the KW Campus
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Accessibility - Working together to meet your needs

Grand River Hospital supports the rights of all persons with disabilities to safe and equal access to the facilities, services, and programs the hospital has to offer. If you need support to access our services, ask your obstetric provider to arrange a referral with our Clinical Nurse Specialist who will meet with you in advance of your birth to prepare a plan for your care.

Code of Conduct

At Grand River Hospital (GRH) we believe that all patients, visitors, and healthcare team members deserve to be treated with respect and dignity. To share this message, our philosophy of care is posted in the hospital’s hallways and clinical areas.

We believe that the way we treat each other affects everyone’s health and safety. In the information on this website, you will find out what you can expect from us, what we expect from you, what you can do to be safe while you are in the hospital, and how you can be a part of your healthcare team. Please take some time to review this information and share with your family and visitors.

Calling All Knitters!

UPDATE: August 9, 2024

Thank you to everyone who dedicated their time to help provide hats for the babies at Grand River Hospital. The response was overwhelming, and we are thankful to all who donated. If you are looking to donate to Grand River Hospital in the future, there are numerous items that are needed.

Please check outGrand River Hospital Foundation Non-Monetary Gifts.