We encourage you to contact our key programs for any inquiries you may have. Our most frequently-dialed numbers and email addresses are listed below:
General telephone contact information for all campuses:
- Main switchboard: 519-742-3611
- Automated attendant: 519-749-4300
Grand River Hospital- Kitchener-Waterloo Campus
P.O. Box 9056
835 King St. West
Kitchener, Ontario, Canada N2G 1G3
Grand River Hospital- Freeport Campus
P.O. Box 9056
3570 King St. East
Kitchener, Ontario Canada N2A 2W1
Are you looking for a doctor or nurse practitioner for your own care?
Please visit the Government of Ontario's Health Care Connect page for more information (opens in a new window).
Corporate program contacts
| Service | Telephone | |
|---|---|---|
Patient accounts: billing office for services not provincially funded | KW Campus inquiries 519-749-4300, ext. 2352 Freeport inquiries 519-749-4300, ext. 7082 | |
Grand River Hospital Foundation: accepts donations/arranges fundraisers to support GRH | 519-749-4205 | Website: www.grhf.org |
Health records: stores and protects patient health information | 519-749-4300, ext. 2108 | |
Human resources: for hiring, career and position information | 519-749-4300, ext. 3965 | Please submit external applications for employment at GRH's careers website. Emailed applications will not be accepted. |
| Students: for cooperative placements and clinical and medical internships | candice.weber@grhosp.on.ca Please note that requests for placements must be submitted by the school; requests received from students will not be accepted. | |
Patient inquiries: to find out about a loved one in hospital | 519-742-3611 | |
Medical administration: liaise between administration and physicians | 519-749-4300, ext. 2507 | |
Patient relations: to share feedback or complaints | 519-749-4300, ext. 2966 | |
Privacy office: manages privacy and confidentiality of patients’ health information | 519-749-4275 | |
| comms.team@grhosp.on.ca | ||
Purchasing: approves and manages all companies who wish to become GRH vendors | purchasing@grhosp.on.ca | |
Research: for studies and clinical trials | 519-749-4300, ext. 2876 | |
Retail pharmacy: fills prescriptions and has mobility aids and other equipment for patients and staff | 519-749-4227 | |
Volunteer resources: for more information about volunteer opportunities |
Clinical program and service contacts
| Clinical program or service | Telephone |
|---|---|
519-749-4380 | |
519-749-4300, ext. 3865 | |
519-749-4300, ext. 2291 | |
519-749-4300, ext. 7073 | |
519-749-4300, ext. 2357 | |
519-749-4316 | |
519-749-4300, ext. 2215 | |
519-749-4262 | |
| 519-749-4300, dial 0 | |
| See additional listings below | |
519-749-4300, ext. 2778 | |
519-749-4300, ext. 7073 | |
519-749-4300, ext. 4389 | |
| Stroke | 519-749-4300, ext. 2870 |
519-749-4300, dial 0 |
Multi-site programs
Mental health and addictions
| Program and location | Telephone |
|---|---|
| 835 King Street West, Kitchener: emergency department, emergency crisis service, extended assessment unit, adult inpatient unit, child and adolescent inpatient unit, adult acute day hospital: | 519-749-4300 |
| 850 King Street West, Kitchener: adult rapid response, community outreach treatment team (COTT), Hazelglen, medication follow-up clinic, adult psychiatric consultation clinic, the young adult program (YAP) | 519-749-4310 |
| 40 Green Street, sixth floor, Kitchener: child and adolescent consultation clinic, child and adolescent rapid response, child and adolescent transitional support service, preschool diagnostic services | 519-749-4310 |
| 697 Coronation Boulevard, Cambridge: assertive community treatment team (ACTT) | 519-621-2828 |
| GRH Freeport Campus, 3570 King Street East, Kitchener: specialized mental health program, adult transition team, seniors transition team, community day treatment | 519-749-4310 |
| GRH Withdrawal Management Centre, 52 Glasgow Street, Kitchener: residential non-medical management for up to 28 people | 519-749-4318 |