Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Care partners/visitors: All patients can bring one care partner to accompany them.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- Our mission is to deliver an exceptional and compassionate health care experience. We have a great team with many different health professionals to meet your health care needs. Should you require emergency care, come to the emergency department or call 911 if you have a serious injury or condition. In a medical emergency, call 911 right away.
- For non-emergency care, there are a number of community services available. check this page for details.
Getting here- KW Campus
This service is located at the KW Campus, 835 King Street West in Kitchener.
KW Campus: 835 King Street West, KitchenerKW Campus parking info
News from the emergency program
Karen Quehl: A lifetime connection to compassion and care at GRH
February 24, 2020GRH volunteer, Karen Quehl, has a lifetime connection to the hospital. She shares why the hospital is a special place and the recent care she received that saved her life.
Getting the right care during busy hospital seasonal surge
January 13, 2020Grand River Hospital is experiencing an increase in the demand for care with a higher than average number of patients coming to our emergency department. At the same time, we are still seeing emergency cases and are often operating with more patients than beds. To help you avoid a hospital visit when you don’t need to be here, we have some tips and resources to help you get the care and comfort you need.
From Ron Gagnon, President and CEO: Celebrating Organ and Tissue Donation Awareness Month
April 4, 2019Grand River Hospital President and CEO Ron Gagnon marks Organ and Tissue Donation Awareness Month and thanks everyone who has registered their consent at BeADonor.ca
Terri Manuel: helping make the lives of GRH emergency patients better
March 4, 2019For Terri Manuel, providing exceptional care every time is about making a positive impact in the lives of patients. It’s at the top of her mind through her role as a social worker in Grand River Hospital’s emergency department.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at feedback@grhosp.on.ca.