Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Care partners/visitors: All patients can bring one care partner to accompany them.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- Our mission is to deliver an exceptional and compassionate health care experience. We have a great team with many different health professionals to meet your health care needs. Should you require emergency care, come to the emergency department or call 911 if you have a serious injury or condition. In a medical emergency, call 911 right away.
- For non-emergency care, there are a number of community services available. check this page for details.
Getting here- KW Campus
This service is located at the KW Campus, 835 King Street West in Kitchener.
KW Campus: 835 King Street West, KitchenerKW Campus parking info
News from the emergency program
Stay smart in the heat to avoid an emergency department visit
June 20, 2016Heat-related deaths and illness are preventable and anyone can suffer heat-related illness when their bodies can't compensate and properly cool. It’s important to be aware risk factors and what actions can be taken to prevent a heat-related illness or death.
Dr. Irene Mitrana: expert care in GRH’s emergency department
April 29, 2016More than 65,000 patients are treated at GRH’s emergency department (ED) each year. And this is exactly why Dr. Irene Mitrana chose a career in emergency medicine, to help those in our community in their time of need.
Stay safe while celebrating this St. Patrick’s Day
March 17, 2016GRH asks you to sensibly enjoy St. Patrick’s Day to avoid an emergency department visit. Get tips for enjoying alcohol responsibly from GRH emergency nurse practitioner Michelle Flanagan.
GRH hosts advanced trauma life support training for Waterloo Wellington
February 14, 2016The Family Day weekend offered no rest for 24 Waterloo Wellington emergency physicians as they brushed up their skills on trauma life support.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at feedback@grhosp.on.ca.