Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Care partners/visitors: All patients can bring one care partner to accompany them.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- Our mission is to deliver an exceptional and compassionate health care experience. We have a great team with many different health professionals to meet your health care needs. Should you require emergency care, come to the emergency department or call 911 if you have a serious injury or condition. In a medical emergency, call 911 right away.
- For non-emergency care, there are a number of community services available. check this page for details.
Getting here- KW Campus
This service is located at the KW Campus, 835 King Street West in Kitchener.
KW Campus: 835 King Street West, KitchenerKW Campus parking info
News from the emergency program
Christina Page: supporting mental health recovery
January 23, 2017For Christina Page, there’s a special joy in watching patients with mental health needs progress and recover.
Penny Loker: lending volunteer support to emergency patients
December 30, 2016Pain, worry, fear and confusion are often at the forefront when patients and their families first enter GRH’s Lazaridis Family Foundation Emergency Department. Thankfully, those people are fortunate to have volunteer Penny Loker looking out for them.
GRH community smashes food bank donation goal and record
December 23, 2016GRH’s staff drive to support the Food Bank of Waterloo Region this holiday season has ended with a 35 per cent boost in contributions over last year’s campaign
Mairi McLean: a physiotherapist supporting emergency patients
December 15, 2016It’s not common to see physiotherapists working in an emergency department. But when one considers the growing number of older adults with health needs in our region, the value in Mairi McLean’s unique role in GRH’s emergency program becomes clear.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at feedback@grhosp.on.ca.