Welcome to Grand River Hospital’s emergency department. We serve patients of all ages who have emergency health care needs.
You can find us on the second floor in the E wing at our KW Campus at 835 King Street West in Kitchener. We are open 24 hours a day.
Care partners/visitors: All patients can bring one care partner to accompany them.
Here are the top five things you need to know:
- The emergency department has its own entrance, located at King Street West and Pine Street. Special signage will help you find your way;
- There is a special parking lot for emergency patients at King and Pine streets. You’re also welcome to use our other KW Campus parking lots;
- We are one of two emergency departments serving Kitchener-Waterloo. We work closely with St. Mary’s General Hospital’s emergency department, located at 911 Queen’s Boulevard in Kitchener. Please note there is no emergency department at our Freeport Campus (3570 King Street East in Kitchener);
- Our mission is to deliver an exceptional and compassionate health care experience. We have a great team with many different health professionals to meet your health care needs. Should you require emergency care, come to the emergency department or call 911 if you have a serious injury or condition. In a medical emergency, call 911 right away.
- For non-emergency care, there are a number of community services available. check this page for details.
Getting here- KW Campus
This service is located at the KW Campus, 835 King Street West in Kitchener.
KW Campus: 835 King Street West, KitchenerKW Campus parking info
News from the emergency program
Partnership provides naloxone rescue kits to emergency patients at risk of an opioid overdose
December 12, 2016Care providers at Grand River Hospital’s emergency department have a new harm reduction tool to help save the lives of people at risk of an opioid overdose.
Lisa Arseneau: supporting patient care at GRH around the clock
December 5, 2016Hospitals never sleep. The process of making sure patients receive the most appropriate care is always happening, day and night. That’s why nursing leaders like Lisa Arseneau are vital in understanding the pulse of patient care needs and planning the hospital’s response.
GRH donors get great results during November blood drive
December 5, 2016When asked to roll up their sleeves in a special bid to support the blood supply, GRH’s people responded in a great way!
GRH receives awards for support of blood, organ and tissue donation
December 1, 2016Grand River Hospital has received accolades for its commitment to organ, tissue and blood donation from Canadian Blood Services and Trillium Gift of Life Network.
If you have a comment, compliment or concern, please contact our patient relations office at 519-749-4300, ext. 2966, through email at feedback@grhosp.on.ca.