WRHN’s mental health and addictions program supports patients of all ages. We want to instill hope and foster recovery for people who have a mental illness as well as their families.
Most of our programs are based on specific ages and conditions. We have information on services in an emergency, help for children and youth and programs for adult patients. We offer those programs at our Freeport and KW campuses and other locations around Waterloo Region.
Waterloo Regional Health Network does not work alone in providing mental health care. We partner with community mental health agencies and providers to help patients once they have left the hospital.
We hope we can be a partner with you in improving mental health in our community.
Where to get help:
If you are experiencing a mental health and addiction emergency that requires immediate treatment call 9-1-1 or go to your nearest emergency department.
For non-urgent information about the mental health services and programs offered at Waterloo Regional Health Network, please call 519-749-4310.
To get help in the community you can call Here 24/7 any time at 1-844-437-3247 or TTY 1-877-688-5501. Here24/7 provides intake, assessment, referral, crisis support and can help you figure out what will be the most helpful.
To access children and youth mental health services call Front Door at 519-749-2932, Monday to Friday from 9:00 am to 5:00 pm.
If you need crisis support outside of business hours, call:
- Here 24/7 at 1-844-437-3247
- Kids Help at 1-800-668-6868 also provides immediate counselling help
Families for Awareness, Change and Education (FACE) is a volunteer advisory committee that works in partnership with our program to promote patient and family centered care. If you are interested in more information, please email facecommitteegrh@gmail.com.
More about mental health at WRHN
GRH offers top five mental health tips for back to school season
September 4, 2018Waterloo Regional Health Network recommends young people build strong resiliency and coping strategies when they return to school, and that parents provide help along the way
GRH adult mental health director Christine McLellan receives honour from Stonehenge Therapeutic Community
July 9, 2018Congratulations to WRHN adult mental health director Christine McLellan who has received special recognition from Stonehenge Therapeutic Community. for her work in building partnerships for better mental health and addictions care.
Connor MacNeil: opening up mental health conversations to eliminate stigma
June 5, 2018For Connor MacNeil, open discussions about mental health need to happen to end stigma related to care. Connor benefited from care at Waterloo Regional Health Network through its child and adolescent mental health unit.
Health organizations partner to stomp out stigma and encourage individuals to seek mental health care
June 4, 2018Waterloo Regional Health Network and the Kitchener Downtown Community Health Centre will come together in the sixth annual Stomp Out Stigma event to show how small things matter in reducing mental health stigma and encouraging individuals to seek access to care.
Compassion in every action: senior’s specialized mental health wins GRH team award of excellence
May 14, 2018The staff members of Waterloo Regional Health Network’s seniors’ specialized mental health unit at Freeport have won the latest team award of excellent for their work to put “compassion in every action”.